rivan Legal Notice

Service Availability and Jurisdiction on rivan

We at rivan provide our platform only in jurisdictions where online wagering is permitted by local law. Our services are not available in jurisdictions where online gambling, sports betting, or casino gaming is prohibited. Users are solely responsible for determining whether access to and use of rivan is legal in their own jurisdiction. We do not provide legal advice, and we do not warrant that our services are legal in any specific location.

If you access rivan from a jurisdiction where our services are prohibited, you do so at your own risk and in violation of local law. We reserve the right to restrict or terminate access to rivan from any jurisdiction at any time, without notice. We do not offer our services in jurisdictions where online wagering is prohibited, and we do not accept users from such jurisdictions.

Account Eligibility and User Responsibility on rivan

To open an account on rivan, you must be of legal age in your jurisdiction and meet all eligibility requirements under local law. You represent and warrant that you are not a resident of a jurisdiction where our services are prohibited. You further represent that you have the legal capacity to enter into binding agreements and that your use of rivan does not violate any law or regulation applicable to you.

We at rivan do not verify the legal status of your jurisdiction before account opening. This responsibility rests entirely with you. If you are unsure whether rivan is available in your location, contact your local gaming regulator or legal counsel before accessing our platform. By opening an account on rivan, you confirm that you have made this determination independently and that your access complies with local law.

Users are responsible for verifying that access and use of rivan comply with the laws of their own jurisdiction. We do not offer our services where online wagering is prohibited.

Data Protection and Privacy on rivan

We at rivan collect personal data (name, email, address, identity documents, payment information) to operate our platform, verify your identity, process deposits and withdrawals, and comply with legal obligations. We apply standard encryption and access controls to protect your data. We do not share your personal information with third parties except where required by law, necessary for payment processing, or to comply with regulatory requests.

Your data is retained for as long as your account is active and for a reasonable period afterward to comply with legal and regulatory requirements. You have the right to access, correct, or request deletion of your personal data on rivan, subject to legal retention obligations. For full details on how we handle your information, see our privacy policy

Data collection

We collect personal data necessary to verify your identity, process payments, and comply with anti-money-laundering regulations.

Data security

We apply encryption, secure storage, and access controls to protect your data from unauthorized access or disclosure.

Data sharing

We do not share your data with third parties except where required by law or necessary for payment processing.

Data retention

We retain your data for the duration of your account and as required by law thereafter.

Payment Methods and Financial Compliance on rivan

We at rivan accept deposits and withdrawals via six e-wallet options (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and four major Indonesian banks (mobile banking, local payment, online payment, e-wallet). All payment transactions are subject to verification and anti-money-laundering compliance. We may request additional documentation to verify the source of funds or the legitimacy of a transaction.

We reserve the right to refuse, delay, or reverse any deposit or withdrawal if we suspect fraud, money laundering, or violation of applicable law. We do not charge fees for deposits or withdrawals on our end, though your bank or payment provider may apply their own charges. All payment information is encrypted and never shared with third parties except as necessary for transaction processing.

Limitation of Liability and Dispute Resolution on rivan

We at rivan provide our platform "as is" without warranties of any kind. We are not liable for indirect, incidental, consequential, or punitive damages arising from your use of rivan or any service interruption, data loss, or technical failure. Our total liability to you is limited to the amount you have deposited on rivan.

If you have a dispute with rivan, you agree to resolve it through our complaints process first. We will investigate your complaint and provide a response within standard processing windows. If you remain unsatisfied, you may pursue external remedies available under your local law. However, by accessing rivan, you acknowledge that you may be subject to arbitration or other dispute-resolution mechanisms as permitted by your jurisdiction.

Intellectual Property and Content on rivan

All content on rivan—including text, images, logos, game software, and platform design—is owned by rivan or licensed to us by third parties. You may not reproduce, distribute, modify, or transmit any content from rivan without our prior written consent. Unauthorized use of rivan's intellectual property may violate copyright, trademark, and other laws.

Game software on rivan (slots, live-dealer tables, sportsbook markets) is licensed from third-party providers. These providers retain all intellectual property rights to their games. Your use of rivan grants you a limited, non-exclusive license to access and play these games for personal entertainment only. You may not reverse-engineer, decompile, or attempt to extract game code or algorithms.

Changes to This Legal Notice on rivan

We at rivan may update this legal notice at any time. We will post changes on this page and notify you via email if material changes affect your rights or obligations. Your continued use of rivan after changes take effect constitutes acceptance of the updated notice. If you do not agree with changes, you may close your account.

Contact Information for Legal Inquiries

If you have legal questions, compliance concerns, or wish to report a violation of this notice, contact our support team. We respond in English and Indonesian. You may also reach out regarding service availability in your jurisdiction, data access requests, or other legal matters.

Our support team can direct your inquiry to the appropriate department and provide guidance on next steps. We aim to address legal and compliance questions within standard response windows. For urgent matters, contact our support team directly via live chat or email. Remember: users are responsible for verifying that access and use of rivan comply with the laws of their own jurisdiction. We do not offer our services in jurisdictions where online wagering is prohibited.